3/11/2023 0 Comments North styleBy the 18th, I had heard nothing so I wrote to them. I placed an order for a winter jacket on 6th October. They wait for the customer to complain and complain before asking them to call. You will have to instigate every conversation. The worst thing is that they never give any feedback. No one seems to know what is going on with an order. I wish I had read the Trust Pilot reviews before ordering from NorthStyle. I wish I had read TrustPilot reviews before ordering from NorthStyle They don't offer one thing I cannot either do without or find somewhere else. The CS said as a "one time courtesy" she could give me the discount! A COURTESY to give me an advertised discount?! My last order. And I stated I had not received my 20% discount. Woke up to email stating problem with credit card. was rejected online, called Customer Service and placed the order again. I just placed an order for close to $500. When I call all the information re billing/ship to is correct. I ask CS if they can tell me why the orders are always placed on hold and they cannot. It is a constant go round of ordering, receiving an email there is a problem with my credit card and calls to customer service. Northstyle is the ONLY site that I consistently have trouble ordering from. bank drafts, travel as well as quite abit of online ordering. My credit card bill is app $20k each month. Last order! I will do without or sew it myself before I place another order with this company. DO NOT ORDER FROM THIS COMPANY OR WHATEVER IT IS. And most suspiciously, I have received 4 or five scam texts and numerous scam emails since connecting with Northstyle. Plus there is no email to confirm other than from my CC company. Then I notice they charged me 3 times as much for the replacement items. The girl tried to upsell me the VIP program. So, I just reorder it, thinking I’ll return the wrong fit later. The CS person told me I would have to wait 6 weeks for the replacement size if exchanging. The sizing is way off so I had two items to exchange. ![]() ![]() They are very well made but this has scam written all over it. There were screen door sounds opening and closing and chickens crowing in the background. So I called, a women answered that wasn’t familiar with the process whatsoever. ![]() Like other reviews, after placing an order on line, I received a letter stating there was an issue with my cc.
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